The following Terms of Use Agreement governs user activity on the iCite website, mobile applications, and associated online databases. Upon registering for iCite services, including both free and paid accounts, you shall agree to the clauses of this agreement.

For the purposes of these Terms of Use, the terms "iCite", "", "us", and "we" refer to iCite and its employees. The terms "you", "your", "user", "users" refer to iCites free and paid membership base.

The iCite Service

iCite is an online citation management system. It is a place for organizations to store and manage their citations, track payments, create reports, etc. User experiences will vary based on the use and combination of these (and all other) features.

To ensure that all users are knowledgeable about the latest features on, it will occasionally be necessary to communicate via email and other online social networking forums. iCite reserves the right to change the features of its service without notification or consent from its users.

Your iCite Account

All users of iCite's services are required to register an account with our central database. This account contains necessary personal contact and other information. Additionally, for paid membership iCite must acquire, store, and process payment information. iCite is relentlessly committed to protecting the integrity of our users' important information. We will never give out or sell your personal information to third parties. In the event of legal issues, we may be required to release personal information per the request of legal entities, however. More details can be found in the iCite Privacy Agreement.

Outside the boundaries of iCite's company-owned database, the security of your personal information is your responsibility. Never give out your username and password to anyone, in person or over email. You will never be asked for your password or billing information via email by an employee of iCite! In the event of a lost email or password, a temporary password will be emailed to you through the website "lost password" feature. Additionally, it is recommended to only transmit important information over secured connections with proper security and firewall settings installed as recommended by your computer and/or operation system manufacturer.

General Conduct Conditions

The following conduct conditions are required for continued use of iCites services. We strive to provide the best user experience possible when it comes to managing your citations or other citation materials. We want our users to have the greatest level of freedom and customizability in their iCite experience. However, we must enforce specific requirements to ensure that we provide the greatest experience to our entire user community and strictly follow local, state, and federal laws.

User Requirements

Legal Requirements

Appropriate Conduct

Payments and Refunds

Organizations will not be charged during their free trial period. iCite will charge on a per-ticket basis. We reserve the right to change its charging fees at any time.

Refunds will not be given by iCite. Users are encouraged to sign up for a free 30-day trial to ensure that the iCite service meets their needs.

Use of the iCites Namesake

The iCite namesake and logo are properties of iCite. We encourage users to talk freely about the iCite service. However, any unauthorized use including, but not limited to, unlicensed commercial use of the iCite name and logo, libel and slander of the iCite brand, and other activities that violate legal protections of the iCite trademark, will result in account termination and follow up legal action where deemed necessary.

Religious and Political Affiliation

iCite does not explicitly endorse any religious or political affiliation. All opinions expressed by users on the iCite website or outside forums, online communities, and social networking sites are entirely their own. By posting publicly viewable material on any of these sights, you are agreeing to make this opinions on your own and not on behalf of iCite.

Account Suspension and Termination

iCite maintains the right to suspend or terminate accounts based on the terms in this Terms of Use Agreement and its Privacy Agreement. In the event of an account termination, payment will continue until the existing billing cycle.

Changes to the Terms of Use Agreement

iCite may periodically update this Terms of Use Agreement. When updates are made, we will inform all users. Update notifications will be delivered primarily through emails (our users' main account email) and direct posts to the homepage.


If you have any questions pertaining to the iCite Terms of Use Agreement, please contact customer service at